Packages - Support & Services
Offering world class technical support and expert help is very important to you. For us, it is crucial to the success of any website, no matter how well designed or implemented. At Bookt, we offer:
- Unlimited support with instructions that non-techies will understand, and help on how to use the system
- A toll-free telephone, in the United States, with email support available 9am to 6pm EST Monday through Friday
- After-hours emergency support, available via a special phone option
In addition to our standard package services, Bookt also provides a range of a la carte professional services at $120/hour including,
- Web design
- Web development
- Data management
- Copywriting
More advanced services, such as custom programming or highly specialized technical needs, may carry a higher hourly rate.
Bookt’s Billing and Payment Policies 
Following are our standard billing and payment procedures:
- All fees can be paid by credit card for your convenience and protection
- Setup and retainer fees are due prior to the initial launch meeting
- Recurring fees under $1,000, such as web hosting, require a credit card on file
- Additional professional services not included in package will be billed in the monthly billing cycle
- Monthly billing statements are sent on the 1st of the subsequent month
- Monthly billing statements are due on the 4th of the subsequent month
Monthly billing begins on the date your first Bookt website goes live and will be pro-rated in monthly billing cycle.
See our FAQ for common billing questions
Bookt Terms of Service
Here is the fine print. Please take the time to review. We think this is a very fair deal and we hope you will too.
- You, the client, retain ownership of any data, design or content either contributed by you or developed by Bookt.
- Original design source files are available at your request.
- The Bookt website packages do not carry any long-term contracts or other commitments from you
- Bookt, LLC retains ownership of all platform technology, database structures, and hosting facilities.
Please refer to our Bookt Online Systems - Terms of Service Agreement for a complete list of details.